Terms of Service

1. Agreement to Terms

By installing Pact in your Slack workspace or accessing makepact.co, you agree to be bound by these Terms of Service ("Terms"). If you are using Pact on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not install or use Pact.

2. Service Description

Pact is an independently operated Slack application that enables teams to create, track, and fulfill mutual commitments. It is accessible at makepact.co and through its Slack app installation.

The service includes:

Creating pacts (mutual commitments) between Slack users with due dates
Automated reminders for upcoming and overdue pacts
Tools to list, complete, extend, and edit active pacts
Tracker integrations (Linear, Notion, Asana) and unlimited pacts

3. Eligibility

You must be at least 13 years old to use Pact. By using Pact, you represent that you meet this requirement. Pact is designed for use in professional and team contexts within Slack workspaces.

You are responsible for ensuring that your use of Pact complies with your organization's policies and any applicable Slack workspace rules.

4. Your Responsibilities

As a user of Pact, you agree to:

Use Pact only for lawful purposes and in accordance with these Terms
Provide accurate information when interacting with Pact commands
Not use Pact to harass, threaten, or harm other users
Not attempt to reverse-engineer, decompile, or otherwise misuse the Pact service
Not use Pact to send spam or create commitments that are abusive or fraudulent
Comply with Slack's own Terms of Service and Acceptable Use Policy

5. Free Service

Pact is provided free of charge. There are no subscriptions, payments, or paid feature tiers.

6. Acceptable Use

You may not use Pact to:

Violate any applicable law or regulation
Infringe the intellectual property rights of any third party
Transmit malicious code, viruses, or any harmful software
Attempt unauthorized access to Pact's infrastructure, systems, or other users' data
Resell, sublicense, or create derivative services based on Pact without written permission
Use automated scripts or bots to interact with Pact outside of its intended Slack interface

We reserve the right to suspend or terminate access for violations of this section without notice.

7. Intellectual Property

Pact and all content, features, and functionality (including but not limited to the software, design, text, and graphics at makepact.co) are owned by Pact's operator and protected by applicable intellectual property laws.

You retain ownership of the content you create using Pact — your commitment text and pact data belong to you. By using Pact, you grant us a limited license to store and process that data solely to provide the service.

Nothing in these Terms transfers any intellectual property rights to you beyond what is necessary to use the service.

8. Disclaimer of Warranties

Pact is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, Pact's operator disclaims all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
That the service will be uninterrupted, error-free, or secure
That any defects will be corrected
That the service is free of viruses or other harmful components

Your use of Pact is at your sole risk. Pact is a Slack application and depends on Slack's continued operation — we make no guarantees about third-party platform availability.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Pact's operator and its contractors and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to lost profits, lost data, or business interruption — arising from your use of or inability to use Pact.

In no event shall the operator's total liability to you for all claims arising from or relating to these Terms or your use of Pact exceed the amount you paid for the service in the twelve months preceding the claim (or $10 if you have not paid anything).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pact's operator and its affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

Your violation of these Terms
Your use of the Pact service in a manner not authorized by these Terms
Your violation of any applicable law or the rights of any third party

11. Termination

You may stop using Pact at any time by uninstalling it from your Slack workspace.

We may suspend or terminate your access to Pact at our discretion if we determine you have violated these Terms, with or without notice. Upon termination, your right to use the service ceases immediately.

Sections 7 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Governing Law) survive termination.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. For material changes, we'll notify workspace admins via Slack message where reasonably practical.

Continued use of Pact after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Pact shall be resolved through good-faith negotiation first. If unresolved, disputes shall be subject to binding arbitration in accordance with the American Arbitration Association rules.

14. Contact

Questions about these Terms? Contact us:

Email: hello@makepact.co
Website: makepact.co

We aim to respond to all inquiries within 5 business days.